Last updated: 8th October 2025
Thank you for shopping with MenMax Vitality.
Please read our refund and return policy carefully before making a purchase.
No Refunds or Returns
Due to the nature of our products — including health supplements, vitality drinks, and personal wellness items — we do not accept returns or provide refunds once an order has been processed and shipped.
All sales are final.
This policy is in place to ensure product integrity, safety, and hygiene. Once a product leaves our facility, we are unable to guarantee that it has been stored or handled under appropriate conditions for resale.
Damaged or Wrong Item
We take great care in packaging and delivering your order.
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery at:
📧 bsolutionteam@gmail.com
or
📞 [016-286 8107 / WhatsApp if applicable]
Please include your:
- Order number
- Clear photos of the damaged or incorrect item
- Shipping label for verification
We will review the issue and arrange a suitable replacement if applicable.
Order Cancellation
Orders can only be cancelled before they are processed or shipped. Once shipping is initiated, the order cannot be cancelled, refunded, or returned.
Contact Us
If you have any questions about our Refund and Return Policy, please contact our customer service team at:
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